A group of students conducted in-depth research into areas of Chippewa County's IT department, including ticket management, system categorization, and staff training with the goal of addressing efficiency and effectiveness. They ultimately recommended five strategic solutions that address current challenges and potential future developments.
UniverCity Alliance contact: UniverCityAlliance@wisc.edu
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Evaluating Chippewa County’s Information Technology (IT) Help Desk processes
Metrics
- University University of Wisconsin - Madison
- Sustainable Development Goals 09 Industry Innovation and Infrastructure
- University Department Library & Information Science
- Status Completed
- Lead Local Gov / Community Partner Org Name Chippewa County